Cayuga’s Hospitality Technology Consulting Services Group is a full service international consultancy offering infrastructure, application system, security system and audio visual system selection, design, and implementation. As experienced operators and consultants, our counsel is both practical and innovative.

For hotels, resort, casinos, conference centers, clubs, spas and restaurants we provide services starting from cable infrastructure design to application system selection to implementation, management and system monitoring and management. Our clients range from small independent properties to management companies and international chains.

Cayuga’s Hospitality Technology Consulting Services include:

Cable Plant Design & Management

The first step is development of a Request for Proposal (RFP), detailing specifications which comprehensively define a project's components, including cabling, terminations, labeling and testing requirements. The drawing set includes: floor plans with every voice/data/video device located and identified; enlarged and dimensioned equipment room plans and wall/rack elevations; and a complete list of materials needed including manufacturer part number and quantities.

Our engineering staff includes highly qualified BICSI-certified designers (Building Industry Consulting Services International) whose areas of certification include RCDD (Registered Communications Distribution Designer) and LAN Specialist. We are also licensed in 27 states to perform all critical power electrical design with PE (Professional Engineering) Licenses.

Application System Selection

We have vast experience in reviewing, recommending and analyzing various hotels' data, voice and video systems using both wired and wireless solutions. In addition to extensive systems knowledge, Cayuga has expertise in the integration or interfacing capabilities of these systems, as well as utilizing various tools such as Pocket PCs, Tablet PCs and kiosks to assist the Operations Team.

Coordination Management

Cayuga assists clients by managing information and requirements presented to them by management companies selected to operate their hotels. We have successfully acted as clients’ representatives on many projects and ensured that the owners' objectives were understood and met. We offer Coordination Management Services to ensure all systems and components are properly reviewed and addressed. Whether it's a new hotel installation or a change of systems, we work with clients to fulfill their expectations.

Project Management

Cayuga offers professional Project Management Services for all systems installation and implementation through a combination of onsite and off-site management services.

Advisory Members

The following members are available to provide a full range of consulting services:

Don O’Neal  (Dallas, TX)
President of O’Neal Consultants, Don brings over 25 years of hospitality industry experience to the group. A graduate of Baylor University in Waco, Texas, O'Neal owned a construction business in Atlanta before embarking on his technology career in 1975 in Ft. Worth, Texas. In 1981, O'Neal became a technology consultant in the hospitality industry, and has maintained a total commitment to the hospitality industry ever since. O'Neal's range of technology experience includes writing specifications and managing the installation of telephone systems as well as many other hotel systems (i.e. Property Management, Point of Sale, Call Accounting, Voice Mail, Cable Infrastructure, In-Room Entertainment, In-Room Controls, HSIA, and others). In addition, he has directed software development for systems to monitor and manage telecommunications expense and telephone department financial performance.

Jules Sieburgh  (Bethesda, MD)
Visionary of creative technology applications for the hospitality industry. Served as senior information technology executive for Sonesta Hotels, InterContinental Hotels, Host Marriott Corporation and Kerzner International. Jules’ responsibilities for these international chains covered all aspects of technology as it relates to hospitality operations. In addition Jules spent two years with priceline.com expanding their hotel product line. Jules is a member of the Hospitality Financial and Technology Professional’s International Hall of Fame.