EXPERIENCE OF CAYUGA'S
CASINO GAMING GROUP CONSULTANTS
John T. Bowen (Houston, TX)
Dean of the Conrad N. Hilton College at the University of Houston. Former UNLV Professor in Casino Marketing and Customer Development Strategies for the Casino and Gaming Industry. Expert in the areas of: market research and positioning; public relations; marketing of gaming operations; player development programs; customer satisfaction audits and surveys; executive development courses and seminars; and development of distribution systems to attract desired market segments. Instrumental in helping DataDesigns, a supplier of database software to the gaming industry, develop a marketing research division.
Carl G. Braunlich (Las Vegas, NV)
Associate Professor in the Hotel Management Department at the University of Nevada Las Vegas. Director for Service Quality Research (SQR), a consulting firm specializing in performance-based instructional design, training protocols and creative training assessment techniques for multi-unit, high volume gaming entertainment organizations. Contributing consultant for the development, design and implementation of performance-based training programs for the pre-opening training of 10,000 employees for the Bellagio resort in Las Vegas. Served as consultant for service quality management programs for the Showboat Hotel and Casino in Atlantic City. Authority on compulsive gambling issues and responsible gaming program development.
William J. Callnin (Virginia Beach, VA)
Cayuga Chairman and Managing Director, with over thirty years experience in casino development and operations in the U.S., the Caribbean, Bahamas and Australia. Opened Bally’s Park Place Casino Hotel in Atlantic City as Vice President-Operations, and assisted in the development of eight other casinos on behalf of clients, typically major international hotel-resort companies in their first-time entries into casino gaming. Casino design, operating procedures and internal controls, operations analyses, management-performance reviews, regulatory compliance audits, casino lease / management contract negotiations, asset management.
George W. Carmona (Atlantic City, NJ)
Over 23 years’ experience in senior casino executive positions and as a consultant for casino developers and operators. Operational, financial and audit responsibilities with casinos in the U.S. and the Caribbean, with broad experience in development, regulatory approval and implementation of systems of accounting and internal control. Consultant for casinos in Yugoslavia, the Bahamas and for Indian tribal casino operations in the Western U.S.
David P. Hanlon (Las Vegas/Reno, NV)
Chairman, Empire Gaming. Highly experienced senior level executive: Rio Suites Hotel and Casino in Las Vegas; Merv Griffin’s Resorts International properties in Atlantic City and the Bahamas; Harrah’s Hotel and Casino in Atlantic City; and Caesars World Incorporated. Former President of International Game Technology, the world’s leading manufacturer of microprocessor based gaming machines.
Chris R. LeSourd (Seattle, WA)
Over thirty-five years experience as an executive and consultant in the foodservice industry, providing financial evaluations, market and operational analyses, concept and project development, and strategic repositioning, litigation support and expert witness testimony. Provided conceptual planning and development of the food and beverage facilities for the Tulalip Indian Tribe Casino Complex in Washington State. Designed, documented and installed a comprehensive food cost control system for Caesars Palace in Las Vegas.
Jerry
Najman (Dominican Republic)
General Manager of the new Casino Dominicus in the Dominican Republic. Twenty-five years’ hands-on casino opening and operations experience in Nevada, the Caribbean and South America. Served as General Manager/Vice President/Director of Casino Operations of seven major Caribbean or Native American casinos and played integral roles in the grand opening and/or complete renovation of eight major casino projects. Also served as a consultant to Cirsa International, Wyndham International and Hilton International.
Stephen Sherf (Minneapolis, MN)
Senior Vice President of GVA Marquette Advisors, a nationally recognized leader in feasibility studies for emerging market gaming and in the analysis of the economic and social impact of gaming. He has prepared market studies and financial projections for over 150 gaming projects located in 26 states and three Canadian Provinces. These projects include feasibility studies for casinos and racinos, market studies for casino amenities, business diversification studies, market share analysis under different competitive scenarios, and new market development potential assessments.
Victor T. Weclew (Ft. Lauderdale, FL)
Over twenty years as a casino gaming executive and consultant involved with land-based, cruise line and riverboat casinos; operatively involved in the startup of over twenty successful casino operations. Well-versed in casino games and regulations; highly skilled and effective in budgeting, marketing, personnel selection, staff relations, equipment acquisition, floor plan layout, security and multi-property management. As Vice President of Casino Operations for Players International, oversaw development of Players I, II and III, and the Showboat Star Riverboat Casinos; also part of the pre-opening teams for Players Islands in Missouri and Nevada.
